Shipping Policy

This policy explains how orders are shipped by AxtenPets

1. Global ShippingWe ship worldwide.

 

2. Delivery Time 5–25 business days on average (customs/remote areas may take longer).

 

3. ProcessingOrders handled within 1–3 business days after payment.No processing on weekends or holidays.

 

4. TrackingTracking number and carrier info sent by email once dispatched.

 

5. Customs/DutiesCustomers are responsible for local duties/taxes.

 

6. Failed DeliveriesIncorrect/incomplete addresses that cause returns require reshipping fees.

 

7. Delays AxtenPets is not responsible for customs or carrier delays.

 

8. Support📧 contact@axtenstore.com